Godt brød

Good Bread bakes expertise with MentorKit Course Creator

Godt Brød has bakery outlets all over Norway and a strong focus on quality – both in the products they sell and in the experience customers get in stores. To ensure a common standard across locations, they systematically invest in training their employees.

For Godt Brød, training is about more than routines and product knowledge. It is about conveying culture, service attitude and pride in the craft. Therefore, they have chosen MentorKit Course Creator as a tool to develop their digital courses.

Godt Brød has produced a large number of courses in Course Creator – everything from product-specific courses on Shrovetide buns, Easter coffee and pizza buns, to training in customer dialogue and in-store service. The courses make it easy for employees to learn about seasonal products, promotions and expected customer service – at their convenience.

Unlike many other customers, Godt Brød does not use any of our LMS products for distributing the courses to their employees. Instead, they publish the courses as SCORM packages, and distribute them via their own learning management system. The fact that MentorKit Course Creator supports the SCORM standard gives them full flexibility to integrate the courses seamlessly into existing systems – without compromising on quality or functionality.

With Course Creator, Godt Brød has gained an efficient and user-friendly production tool that makes it possible to develop and update courses quickly, even when new products are launched or seasons change. The result is a vibrant course portfolio that supports both operations, brand and customer experience.

For Godt Brød, good training is a natural part of delivering good experiences. With MentorKit, they have a tool that makes it easy to take on this responsibility – on a large scale and with high quality.